First post. 
Thank you for visiting the Transit Manager Blog. The purpose of this blog is to enrich our knowledge, techniques, skills, and operations performance as transit managers through the sharing of experience, ideas, and communication. 
Topics I hope to discuss, in no particular order, are; 
Employee Availability 
Accidents and Accident Investigations 
Safety 
Employee Morale 
Scheduling 
On Time Performance 
Fare Media 
Maintenance 
Best Practices 
Social Media in Transit 
Service Delivery and Adjustments 
Customer Complaints and Issues 
Technology and Transit 
Route Selection and Design 
Unions and Labor Relations 
Procurement 
Paratransit 
BRT 
Transit Security 
Sub-Contracting and Contracts
I have been working in the Transit Industry for over 18 years.  Positions I held were Bus Operator, Dispatcher, Superintendent, and General Superintendent.  I have worked in all aspects of transportation operations including road and depot operations, accident investigation and analysis, fixed route and paratransit, and held administrative and operational positions.  I also was a union representative when I was a Bus Operator, representing over 4000 Bus Operators.  I have a very thorough background in Transit Operations which I continue to expand every day as I believe we can always learn something new and improve.
Looking forward to you joining the conversation!
 
